//Frequently Asked Questions

Frequently Asked Questions

Answers to common questions about using Flake

Support
Discord
Telegram

Can't find what you're looking for? Browse the questions below or reach out to our support team for further assistance.

Troubleshooting

My Telegram topics are shown as "Unknown Channel" when I want to select one

This happens because we only receive topic name information when an edit event occurs in Telegram. When you add our bot to an already existing group, we have no prior information about the topic names. To fix this, simply edit the topic name in Telegram to something else, then change it back to the original name — this triggers an update event and your topic names will appear correctly in the dashboard.

Still having issues?

If you're experiencing problems not covered here, our support team is ready to help.